FAQ's
Frequently asked questions by customers
How many days will my order arrive ?
- Shipping time depends on your location and shipping method chosen. Our average shipping is 5-7 days Please see our shipping policy for more details.
Which payment methods does Indianbmart accept?
- We accept Phone Pay, Google Pay, UPI for secure online payments.
How to track my order?
- Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the shipping carrier's website.
Does Indianbamrt offer international shipping?
- No, we not shiping internationally to most countries. there may be certain restrictions or additional fees depending on your location. Please review our international shipping policy for more details.
What is your return/exchange policy?
- We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please visit our returns page for detailed instructions.
How can I contact your customer support?
- You can reach our customer support team by email at acobiz2021@gmail.com or by phone at +91 7999 659- 263. We strive to respond to all inquiries within 24 hours.
Do you offer discounts or promotions?
- Yes, we frequently offer discounts and promotions. You can subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
Can I cancel my order?
- If your order has not been shipped, you can cancel it by contacting our customer support team. However, if it has already been shipped, you may need to initiate a return once you receive the item.
What if I receive a damaged or defective product?
- We apologize for any inconvenience. Please contact our customer support team immediately, and we will assist you with a replacement or refund.
How do I change my shipping address?
- If your order hasn't been shipped yet, please contact our customer support team to update your shipping address. Once the order is shipped, it may not be possible to change the address.
Can I place an order over the phone?
- Currently, we only accept online orders through our website. However, if you encounter any difficulties, our customer support team will be happy to assist you.
Are my personal and payment details secure?
- Absolutely! We take the security and privacy of your information seriously. We use industry-standard encryption technology to protect your data during transmission, and we never store your payment information on our servers.
Do you provide gifting services?
- Yes, we offer gift services for a small fee. You can select this option during the checkout process.
Can I change or cancel my order after I have placed it?
- We process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support team immediately. We'll do our best to accommodate your request.